Privacy Policy

Silo Optical
Privacy Policy

Last Updated: 09/17/2023

Welcome to Silo Optical. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make use of our WooCommerce-powered online store.

Please take a moment to carefully read this Privacy Policy to understand how we handle your personal information. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Information You Provide

When you visit our website or make a purchase through our WooCommerce store, we may collect the following types of personal information:

  • Contact Information: This may include your name, email address, phone number, and shipping address.
  • Payment Information: We may collect payment information, including credit card details, necessary to process your orders.
  • Account Information: If you create an account on our website, we may collect your username and password.
  • Communication Information: We may collect information from your interactions with us, such as emails, chat messages, and customer service inquiries.
  • Feedback and Reviews: If you choose to leave feedback or reviews on our products or services, we may collect and display this information.
  • Preferences: We may collect information about your preferences, such as your product interests and marketing preferences.

Information Automatically Collected

When you use our website, certain information may be automatically collected, including:

  • Usage Information: We collect data about your interactions with our website, such as pages viewed, links clicked, and your IP address.
  • Device Information: We may collect information about the device and browser you use to access our website, including device type, operating system, and browser type.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect data about your browsing and shopping preferences. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders and requests.
  • To communicate with you about your orders, account, and inquiries.
  • To provide customer support and address any issues you may encounter.
  • To send you marketing communications, if you have opted in to receive them.
  • To improve our website and services, including analyzing usage patterns and conducting research.
  • To protect our website and users from fraud, security threats, and unauthorized access.
  • To comply with legal obligations and enforce our terms of service.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted service providers who assist us in running our website and business operations, including payment processors, shipping partners, and marketing agencies.
  • Legal Compliance: We may disclose your information in response to legal requirements, such as a subpoena, court order, or government request.
  • Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  • Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection.
    Your Privacy Choices

You have several privacy choices

Access, Correct, or Delete: You can access, correct, or delete your personal information by logging into your account or contacting us directly.

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.
  • Cookies: You can manage your cookie preferences through your browser settings.
  • Do Not Track: Our website does not respond to “Do Not Track” signals.
  • Privacy Settings: You may adjust your privacy settings on our website, if available.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission or storage system is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of this policy will be posted on our website with the “Last Updated” date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Silo Optical:


By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.

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